If you thought your last retail job was rough, think again. Service With a Shotgun (SWAS) is here to prove that customer service can, in fact, get worse—much worse. Releasing on November 6, 2025, via Steam, this offbeat blend of visual novel storytelling and zombie-slaying FPS chaos invites players to survive a day in the life of the last shop clerk alive.
Developed by solo creator Nolyn Vansyckle and published by Silver Lining Interactive, Service With a Shotgun promises an unholy mix of biting satire, fast-paced action, and hilariously dark humor. Players can Wishlist the game now and try out the free Steam demo to get an early taste of its undead retail rampage.
Retail Work Meets the Apocalypse
In Service With a Shotgun, you’re not just restocking shelves—you’re fighting for your life. Step into the shoes of a lone store clerk running a roadside convenience shop during a full-blown zombie outbreak. The “Open” sign still flickers, the customers are getting crazier, and the undead are knocking at the door.
It’s your job to keep the lights on, serve whoever’s still breathing, and blast through waves of flesh-hungry shoppers. With every shift, things get more chaotic, more absurd, and a lot more dangerous.
“It’s retail… with more bite,” the developers tease. “Shoot straight, talk fast, and survive the world’s worst shift.”
A Twisted Take on Capitalism and Customer Service
At its core, Service With a Shotgun is a tongue-in-cheek jab at the grind of late-stage capitalism. Between ringing up lunatic customers and fending off zombie hordes, you’ll balance decision-making, story-driven dialogue, and explosive wave shooter combat.
Each interaction counts. Every night shift is different. And as the world crumbles, your store remains open for business.
Meet the Apocalypse’s Most Unhinged Customers
Who knew the end of the world could have such loyal clientele? SWAS introduces a cast of over 10 uniquely deranged customers, each with their own quirks, demands, and unpredictable behavior. You’ll juggle their nonsense while keeping the undead at bay—and maybe, just maybe, uncovering the truth behind this strange apocalypse.
From survivalists looking for canned beans to conspiracy theorists demanding tinfoil hats, every encounter brings new dialogue, new threats, and new ways to die.
Five Shifts of Total Mayhem
The game unfolds across five story-driven chapters, each escalating in intensity and absurdity. As the story progresses, players will unlock new defenses, face tougher zombie waves, and experience unexpected twists that redefine what it means to work “overtime.”
Key Features
- Visual Novel x FPS Mash-Up: Experience narrative depth with adrenaline-pumping shooting.
- Five Chapters of Story-Driven Chaos: Each shift brings new characters, challenges, and carnage.
- 10+ Wild Characters: From quirky regulars to full-blown maniacs.
- Dark Humor Meets Horror: A satirical look at work, survival, and the apocalypse.
Lock, Load, and Clock In November 6
Mark your calendars—Service With a Shotgun officially opens for business on November 6, 2025, exclusively on Steam. Don’t miss your chance to Wishlist the game and try the free demo before launch.
Because even in the zombie apocalypse, someone’s gotta run the register.

